General Statement
First Book is dedicated to providing our Recipient Groups with an extraordinary level of service. As such, First Book is dedicated to keeping information that you provide us safe and secure. You may be periodically contacted by email or by phone to verify data in our system.

If you have any questions about this policy please contact First Book at:
Privacy Matters
First Book
1319 F St., NW
Suite 1000
Washington, DC 20004

Information First Book collects and how it is used. First Book collects information about the individual interacting with our organization (“personal information”), as well as information about the program the individual represents (“program information”). Personal and program information may be viewed and updated at any time by logging into First Book using your user ID and password (“First Book account”). We may ask for additional information in the future to better serve you.

How First Book collects information. In addition to collecting information at registration, First Book also collects personal and program information from: First Book Advisory Board grant applications and evaluations, book order information including titles, quantities, and prices from First Book Marketplace purchases, First Book National Book Bank distribution applications, and special surveys.

First Book may combine information submitted during participation in any First Book program into a comprehensive profile that will allow us to better serve you and provide you with the best possible level of service.

First Book uses the data collected to provide Recipient Groups with valuable information including, but not limited to:

  • Upcoming First Book National Book Bank distributions
  • First Book Marketplace specials
  • First Book Advisory Board grant opportunities
  • Opportunities to receive books as a result of First Book's alliances with its partners
  • Programmatic updates
  • Volunteer opportunities

How First Book Will Not Use Your Information
Information sharing. First Book will only share organization information with entities outside First Book in the following limited circumstances: ·

  • First Book may provide information about your organization to First Book's partners as part of a campaign that will provide your organization with means to receive books as a result of participation in one of First Book's programs. We may release an organization's name, location, mission, and/or history of involvement with First Book as part of such a campaign.First Book will not provide this information to a third party outside the above parameters without your prior consent.
  • First Book may use anonymous demographic information to provide First Book's partners with a profile of the types of organizations First Book serves as a way of demonstrating the power of the mission.
  • First Book may disclose aggregated information (such as the total number of organizations or the total number of children First Book serves) about registered organizations to First Book's partners as a way of demonstrating the power of the mission.
  • First Book may provide your organization's name, mission statement and location (only city and state) to its partners in order to further the First Book mission. First Book will not provide your organization's exact location, point of contact, phone number, fax number, email address, and/or history of involvement with First Book as part of such a campaign to a third party outside the above without your prior consent.

First Book will not disclose an organization's contact information without prior consent. First Book does not sell personal information or organization information and will not provide any information to other entities for commercial purposes such as marketing.

First Book will not share personal information of any kind with entities outside First Book without consent. However, First Book may disclose personal information when compelled to do so by law, or under the reasonable belief that such disclosure is necessary to conform to applicable law or other legal processes.

How First Book uses cookies and tracking links. When you log into your First Book account, our website sends one or more cookies, a small file containing a string of characters, to your computer that anonymously identifies your browser. First Book uses cookies only to enhance your experience on First Book's Web properties. To learn more about cookies, or to set your browser to discontinue acceptance of cookies, please consult your browser's help function. Please note that many First Book features will function improperly if your browser is not set to accept cookies.

First Book may use links on its Web properties that enable it to track whether those links have been followed. This function helps First Book discern how certain Web properties are utilized by its network.

How your First Book account differs from your payment account. For certain services, such as the First Book Marketplace, credit card or e-check information is requested. This information is stored in a separate “payment account” and, to protect the security of your financial information, is not contained in your First Book account. Because this policy only concerns your First Book account, the terms of this policy do not extend to your payment account. For concerns about your payment account, please contact First Book's Help Team at (866) READ-NOW (866-732-3669) or

Opting out of email communications. You have the right to opt-out of email communications from First Book. All First Book communications have an option that enables you to unsubscribe from that mailing. Please note, however, that unsubscribing from First Book mailings will limit and/or eliminate your ability to receive information about upcoming First Book National Book Bank distributions, First Book Marketplace promotions and other opportunities to receive books and educational materials for your program.

Information security. First Book takes appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of personal information and organization information. Access to personal information and program information is limited to First Book staff.

Data integrity. First Book uses personal information and organization information only in accordance with this policy. First Book periodically reviews the methods by which it collects, stores and maintains data. Because First Book understands the necessity to keep such information up-to-date, you may be contacted periodically in order to keep your personal and organization data current.

User ID and password agreement. You are responsible for all actions taken with your user ID and password. Therefore, First Book recommends that you do not disclose your password to any third party. If you choose to disclose your user ID and password to a third party, you are responsible for all actions taken with your account. If you feel that your password has been compromised you should immediately change your password and contact First Book's security team by email or by calling 202-393-1222.

Changes to this policy. Please note that as First Book adds programs or alters its services, this policy may change. All changes to this policy will be posted on this page. Unless otherwise noted, the changes will take effect as of the date the update is posted on this page. Your continued participation in First Book programs is indication that you agree with and will adhere to the most current privacy policy. If you do not agree to the terms of this policy, your sole and exclusive remedy is to terminate your First Book account.

Updated October 1st, 2009